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Country
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Identification of sub-processor
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Services
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Additional information
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Bloomreach Engagement and Clarity sub-processors
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Ireland
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Google Cloud EMEA Ltd, 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, Dublin
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Hosting
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Applicable to all Engagement and Clarity customers outside of the United States
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USA
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Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States
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Hosting
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Applicable to all Engagement and Clarity customers in the United States
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Ireland
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Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
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Product development, Content
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Applicable to all Engagement and Clarity customers
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USA
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Mailgun Technologies, Inc., 535 Mission St., San Francisco, CA, 94105, USA
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Messaging
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Applicable to the Engagement customers who elect to use the sub-processor for messaging services
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USA
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Infobip Inc., 300 Elliott Avenue W, Suite 200, Seattle, WA 98119, USA
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Messaging
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Applicable to the Engagement customers who elect to use the sub-processor for messaging services
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USA
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Contact Center Compliance Corporation, 350 E St #300A, Santa Rosa, CA 95404, USA
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Messaging
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Applicable to select US Engagement customers
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Germany
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elastic.io GmbH, Rabinstrasse 4, 53111 Bonn, Germany, registered in register of companies maintained by District Court Ansbach under No. HRB 19798
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iPaaS Software
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Applicable to select Engagement customers
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The Netherlands
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CM Online B.V., with the registered office at Konijnenberg 30, Breda, 4825BD, Netherlands
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SMS
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Applicable to the Engagement customers who elect to use the sub-processor for messaging services
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UK
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Sinch UK Ltd., with its registered office at Cap House, 9-12 Long Lane, London, England, EC1A 9HA
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Messaging services
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Applicable to the Engagement customers who elect to use the sub-processor for messaging services
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Poland
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VERCOM S.A., Roosevelta 22, 60-829 Poznań, NIP: 781-17-65-125, REGON: 300061423, KRS: 0000535618 (District Court in Poznań Nowe Miasto and Wilda, 8th Commercial Division)
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Emailing
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Applicable to the Engagement customers who elect to use the sub-processor for messaging services
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USA
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Twilio, Inc., 101 Spear Street, 5th Floor, San Fransisco, CA 94105, USA
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SMS, Emailing
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Applicable to the Engagement customers who elect to use the sub-processor for messaging services
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USA
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OpenAI, L.L.C. 3180 18th Street, San Francisco, CA 94110, USA
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Content, Support
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Applicable to all Engagement and Clarity customers
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USA
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Zendesk, Inc., 989 Market Street, San Francisco, California 94103, USA
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Support
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Applicable to all Engagement and Clarity customers
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France
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SENDINBLUE, a simplified joint-stock company registered with the Paris Trade and Companies Register under number 498019298 with its registered office at 55 rue d’Amsterdam, 75008 Paris, France
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Emailing
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Applicable to the Engagement customers who elect to use the sub-processor for messaging services
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Luxembourg
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Amazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (only for Customers who order services provided by Amazon)
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AWS Transfer Family,
Amazon Simple Storage Service (Amazon S3)
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Applicable to the Engagement customers whose agreement with Bloomreach specifically refers to Amazon Simple Storage Service
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USA
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Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107
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Content Delivery Network
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Applicable to select Engagement and Clarity customers
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USA
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Splunk Inc., 270 Brannan St., San Francisco, CA 94107, USA
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Log management
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Applicable to all Engagement and Clarity customers
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Slovakia
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Panaxeo, s. r. o., a limited liability company having its registered seat at Kutuzovova 11, 831 01 Bratislava, Slovakia, Identification no.: 51712202
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Log management
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Applicable to all Engagement and Clarity customers
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Bloomreach Discovery & Content sub-processors
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Luxembourg
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Amazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 Luxembourg
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Hosting
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Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location
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USA
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Amazon Web Services, Inc. (AWS), 410 Terry Avenue North, Seattle, WA 98109-5210
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Hosting
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Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location
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USA
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Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States
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Hosting
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Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location
|
|
Ireland
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Google Cloud EMEA Ltd, 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, Dublin
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Hosting
|
Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location
|
|
Ireland
|
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
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Product development, Content
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Applicable to all Discovery & Content customers
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USA
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Zendesk, Inc., 989 Market Street, San Francisco, California 94103, USA
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Support
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Applicable to all Discovery & Content customers
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USA
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OpenAI, L.L.C. 3180 18th Street, San Francisco, CA 94110, USA
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Content, Support
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Applicable to all Discovery & Content customers
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The Netherlands
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LeaseWeb Netherlands BV, Hessenbergweg 951101CX Amsterdam
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Cloud computing, hosting
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Applicable to select Content customers only
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Slovakia
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DIGMIA s.r.o., Lazaretská 12, 811 08 Bratislava, Slovakia
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Support of GCP
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Applicable to select Content & Discovery customers
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USA
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Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107
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Content Delivery Network
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Applicable to select Content & Discovery customers
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USA
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Crowdstrike, 150 Mathilda Place, Suite 300, Sunnyvale, California 94086, USA
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Log management
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Applicable to select Content & Discovery customers
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